GrandVerify 1.2 — available now on iOS and Android

HELP CENTRE · VERSION 1.2

Find your
next step.

Practical help for drawings, calculators, documents and the work in between.

Browse all help topics below.

01 / HELP

Getting started

Your account belongs to this device.

Do I need an online GrandVerify account?

GrandVerify uses local users on your device. On first launch, create a User ID and password, then a separate administrator password. Use that local User ID to sign in on the same device.

Why is the administrator password important?

Keep it somewhere safe. It protects local user administration and password recovery. It is separate from your normal sign-in password and your Apple or Google account.

How do I sign in again or recover access?

Use the local User ID and password you created. For local user management or password recovery, use the administrator controls and the administrator password. Contact support if you need help identifying the right screen; never send us your passwords.

02 / HELP

Projects & openings

Keep the site information together by job.

How should I organise my work?

Create a project for the job, then add each opening or object within it. Use names that will make sense to the people receiving the documents, such as “Balcony frame — east side”.

Where do site notes, photos and sketches belong?

Keep general job information with the project. Use the opening’s documents and photo for information about that particular drawing. Project Documents brings the available material together.

Can a project contain more than one opening?

Yes. Give each opening its own clear name and check its geometry and documents separately. Revision details help you identify later changes.

03 / HELP

Datum & measurements

Start with a reliable, fixed reference.

Does the app measure automatically?

You take measurements with your own equipment and enter them into GrandVerify. The app uses those readings to build geometry and display dimensions you can check on site.

Which measurements should I enter?

Measure from the horizontal or vertical datum to each relevant change along the sides of the opening. A typical opening generally needs at least eight readings, with more for additional shape changes. Check the value, unit and direction of every entry.

Does the datum need to be in the centre?

No. Position it wherever is convenient within the opening, then keep it fixed. The horizontal and vertical laser lines or physical datum marks must meet at 90 degrees. Do not assume the opening’s edges are square.

Where can I learn the datum controls?

Open Settings → Tutorial. Use GUIDE for the illustrated explanation. The practice rectangle uses two added references to teach the controls; a real opening usually needs a fuller set of readings.

04 / HELP

Drawing Space & geometry

Build the outline and add the measured detail.

Which tools are available in Actions?

Pick Points, Line, Cut / Extend, Offset, Holes, Curve and Measure support the drawing workflow. For Line and Measure, use Aligned at any angle, or select Horizontal or Vertical for linear work.

How do I form the outside edge?

Use Pick Points to connect the required points around the perimeter in order and complete the outline. Inspect the shape against the actual opening before adding internal details.

How should I use holes, curves and Cut / Extend?

Treat the outside polyline as the opening or object’s outer edge. Add the measured holes and curves within it. Use Cut / Extend for lines against a chosen boundary; check the result and use Undo if it is not what you intended.

How do I select or correct geometry?

Use EDIT GEOMETRY to see object identifiers and select the items you need. SELECT ALL selects the available geometry. Undo Last Action can reverse the latest supported geometry change.

05 / HELP

Verify Opening

Check the drawing against the actual site.

What should I do if a dimension differs from my site measurement?

Check that you are comparing the same points. Recheck the unit, datum position, entered readings and drawing geometry. Resolve the discrepancy before preparing the final documents.

Does verification decide the final manufacturing size?

The drawing records and checks the surveyed geometry. Design choices, manufacturing tolerances and installation clearances still need to be decided as part of your normal job workflow.

How do Dimension Pick Points work?

Choose the points for the distance you want to check, including points between a hole and the outside edge. Compare the displayed dimension with a physical measurement between those same locations. These verification dimensions can appear in the PDF report with Pro.

06 / HELP

Finish Drawing

Keep the drawing, then prepare the handover.

Is my drawing saved without Pro?

Your drawing can be saved in the app. GrandVerify Pro is needed to prepare and export the completed drawing reports and photos, and to share or print calculator reports.

Why can I not finish the document workflow?

Check the items marked REQUIRED on Finish Drawing, including the selected reports and opening photo. Check that your Pro access is recognised and that the chosen export folder is available.

Can I choose the required documents?

Use the available document requirements in Settings and the controls on Finish Drawing. Review the PDF, DXF and photo outputs that the job needs before completing the export.

Where are the completed files saved?

They are saved to the export folder you select. Choose an accessible local folder or a folder provided by a storage service installed on the device. The available choices depend on your device and storage apps.

07 / HELP

Photos & notes

Keep the context with the measurements.

What is the difference between site and opening photos?

Site photos provide wider project context. An opening photo relates to a particular drawing and its completed documents.

What should I put in site notes?

Record details that help someone understand the job: location, access, materials, conditions and anything that needs checking. Keep measurement entries in the drawing workflow as well.

Why will the camera or photo selection not open?

Check GrandVerify’s camera and photo permissions in your device settings, and confirm that the device has storage space. If the issue continues, contact support with the device model and app version.

Which photos receive a watermark?

Photos taken with the app’s camera workflow receive the user, date and time watermark. Imported photos retain their original appearance and do not receive a new capture watermark.

08 / HELP

Project Documents

View the file, then send it where it is needed.

What do VIEW and SEND do?

VIEW opens a file preview or an appropriate viewer. SEND opens your device’s sharing options so you can choose how to send or save the file.

Can I send several documents together?

Select the files you need in Project Documents and use the combined sharing option. A combined package can keep the drawing’s documents and photo together.

What do I need to open a DXF?

Use a compatible CAD application. Check the units and a known dimension after opening. If an older export fails, regenerate the DXF using the current app and try the new file. Send the error text and app version to support if it still fails.

Why is an exported document missing?

A file may have been moved, deleted or stored in a folder that is no longer available to the app. Check the original export location and reconnect the storage service or choose an accessible folder.

Will shared documents or projects automatically synchronise?

GrandVerify project data is stored locally. Sharing a report sends a file; it does not set up automatic project synchronisation. Make sure the recipient can access the destination and open the file format.

09 / HELP

Settings & administration

Choose the app’s units and working preferences.

How do I change between millimetres and inches?

Choose the unit setting in Settings. This controls units across the app, including the drawing and calculator workflows. Check the unit shown when entering measurements and reviewing exports.

Can I use a cloud folder for exports?

You can choose an available location through the device’s folder picker, including supported storage services installed and signed in on that device. GrandVerify does not itself provide a cloud project account.

What if my export folder is no longer available?

Check the storage app and its permissions, then select an available export folder again. Keep a copy of important files before changing or removing a storage account.

How do I manage local users?

Use the user administration controls in Settings and enter the administrator password created during setup. Keep that password safe and separate from your everyday sign-in credentials.

10 / HELP

Projects, backups & devices

Keep a recoverable copy of important work.

How do I move a project to another device?

Use the app’s project export and import workflow for a complete project. A ZIP of PDF reports, DXF files and photos is a document handover, not a replacement for the complete project backup.

Will exported documents protect everything if I delete the app?

Exported reports and photos are separate from the editable local project data. Back up complete projects and confirm the backup is accessible before deleting the app or clearing its data.

Can I open my projects on this website?

The website provides product information and support. It is not an online project portal; your working project information is held in the app on your device.

11 / HELP

GrandVerify Pro

Add exports, sharing and printing when you need them.

What can I use for free, and what needs Pro?

Create projects, record measurements, draw and verify, keep drawings in the app, and use the railing and linear cut calculators for free. Pro adds completed report exports and sharing, including PDF, DXF and photos, plus sharing and printing calculator reports.

How do I restore a subscription?

Use Restore Purchases where offered by the app, with an internet connection and the store account used for the purchase. Purchases are handled by Apple or Google; do not assume a purchase on one store automatically provides access on the other.

How much does Pro cost?

The app and your store show the applicable local price, renewal information and purchase terms before you subscribe. Older video screens may show earlier wording or prices.

Where can I read the subscription terms?

Read the purchase screen before subscribing, along with the Terms of Use and Privacy Policy. Manage or cancel the subscription through the store account used to purchase it.

12 / HELP

Grand Calculate

Free calculations for the work on site.

What does the railing calculator work out?

Enter the internal measurement, spindle or baluster width, and maximum permitted clear gap. It calculates the minimum spindle count with equal clear gaps between spindles and at both ends, and shows a layout diagram.

Does the maximum gap come from building regulations?

You set the maximum gap for the location and application. The calculator does not choose a regulatory limit or certify that the finished railing complies.

Can the linear calculator handle several materials?

Yes. Add separate materials within the same job, each with its own stock item, stock length, cut thickness and list of piece sizes, quantities and labels.

Does the cutting plan guarantee the smallest possible number of bars?

No. It provides a suggested cutting plan with grouped cut types, bar quantities, cut loss and offcuts. Review the plan and the stated cutting assumptions for your job. Sharing or printing the report requires Pro.

13 / HELP

Troubleshooting

A few details help us find the right fix.

What should I send to support?

Email support@grandverify.com with the device model, operating system, GrandVerify version and build, the steps you followed and any error message. Include a screenshot if useful. Do not send passwords.

Can I use GrandVerify offline?

Local measurement work can be carried out offline. Subscription purchases, restores and verification require an internet connection. Recognised Pro access may continue for the limited offline period shown in Settings; reconnect when verification is needed.

Is GrandVerify available on Android?

Yes, GrandVerify is available through Google Play as well as the Apple App Store. Release availability can differ while an update is being reviewed or rolled out. Check the version installed on your device.

STILL NEED A HAND?

Let’s get you moving.

Tell us your device, app version and what happened. We’ll help you find the next step.

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TAKE GRANDVERIFY TO WORK

Your next job.
Start here.

For iPhone, iPad and Android. Start with drawings, site checks and calculators. Add Pro when you need reports and sharing.

Free to download. Optional Pro subscription for exports, sharing and printing.