— Support

GrandVerify Support

Opening Measurement & Verification

GrandVerify is an opening measurement and verification application designed to capture survey information on site, create the digital opening, and provide independent verification checks before the survey is completed.

Measure once. Enter once. Check twice.

Need help? For support with GrandVerify, contact us.

Include your company name, project reference where applicable, and a brief description of the issue. Screenshots are helpful where relevant.

support@grandverify.com

Common help topics.

A quick answer for the questions that come up most. Email us if you need more detail.

Getting started

Create or open a project and follow the survey workflow to begin capturing an opening.

Measuring an opening

GrandVerify uses the measurements entered on site to construct the digital geometry of the surveyed opening.

Holes & cut-outs

Holes and cut-outs can be recorded as part of the opening survey, so their position is retained with the captured geometry.

Verification

GrandVerify provides independent verification checks against the captured opening before completion.

Photographs

A photograph is required as part of the completed survey, providing visual context alongside the measured information.

DXF / office workflow

Completed survey information can be prepared for use by the office, reducing the need to recreate the opening from separate survey notes.

Having a problem?

If GrandVerify isn't behaving as expected, first check that all required survey information has been entered and that the current stage of the workflow has been completed.

If the problem continues, contact support@grandverify.com with:

GrandVerify version · Project reference · What you were trying to do · What happened · Screenshot if possible

Important

GrandVerify records and verifies survey information.

GrandVerify does not determine manufacturing tolerances, installation clearances, or company-specific design requirements. Final design and manufacturing decisions remain the responsibility of the user's design team.